Veterinary clinic in Tambaram West, Chennai

This is where the practice started, in 2005, and it is still the larger of the two premises. Everything the clinic does surgically happens here: the dedicated theatre, the dental work, the lab bench and the imaging are all in this building, which is why a case that starts at Maraimalai Nagar sometimes finishes in Irumbuliyur.

It is also the address most of the neighbourhood already knows. Twenty years in one place means the records go back that far, and that a change in an animal's weight or coat between visits is obvious rather than debatable.

Find it off the Irumbuliyur signal, behind Kaliamman Koil, on Nithyananda Nagar — a short drive from Selaiyur, Chromepet, East Tambaram and Perungalathur.